Live Chat < script >
Get the best affordable live chat PRO for your web site !
Features
"You get a full featured livechat web service that works directly with popular internet devices - PC, Linux, Mac, Android, IPhone, etc..."
  • Multiple chats in tabs
    Allows you to accept chats simultaneously and manage them in a very simple tabbed interface. Navigating thru the callers is as easy as selecting the caller tab to make it the active chat.
  • Multiple Operators - Multi Session
    If your subscription has multi-user license, you can create multiple operators that can logon simultaneously to accept chats.
  • Multiple Departments
    Allows you to create multiple departments to group your chats. An operator can also be assigned into multiple departments
  • Single Operator with Multiple Logins
    A single user license account can have multiple users so they can share the account and be able to login at different time slice. A single operator license can also create multiple departments.
  • Website Traffic/ Visitor List
    Watch dynamically in real time how many visitors are currently in your website . Find which country/city they are coming from, which page they are browsing in and how long they've been there.
  • Auto/manual chat offer (Pro Active Chat)
    While watching them on the list, you can send a customizable image that will animate on your web page to initiate chat
  • Customizable images and text messages
    Upload your own images/logos to represent a more personalized appearance of the livechat client interface. Customize your messages by providing the presented text in your own composition or language preference.
  • Configurable Client UI for foreign languages
    If English is not the preferred language for your website visitors, you have the option to customize every English text that you see in the client UI
  • Customer IP/City Location
    Identify the same caller by knowing the IP, Country and City information as reported by the system during the call.
  • Customer Location Map
    View visitor's current location in the map individually or see all of their locations in a single view.
  • Canned responses
    Create commonly used phrases/sentences to speed up typing response
  • Chat Queue display
    See instantly who are in the wait queue, how long they have been waiting, what question they have for you.
  • Customer chat history
    Store your customers chat history and retrieve them for review when they call back.
  • Operator transfer
    Send chat request to other operators , share or transfer for assistance from an ongoing chat.
  • Support international characters
    Supports not just English but other languages as well that use keyboard characters other than the standard ASCII encoding. These are the extended characters that require Unicode encoding to support foreign languages like Arabic, Dutch, French, Chinese, German, Korean, Spanish, etc.
  • Spelling check
    Since it is wrapped as a browser app, it inherits the spelling check functionality available to most browsers like Firefox, Chrome, Opera and Safari.
  • Email chat transcript
    Allows to send optionally the entire chat transcript to emails of both agent and client for saving and historical reference.
  • Typing Notification
    Know when the client is responding in advance by seeing typing notifications.
  • Offline Message Email/ Notification
    Sends offline message left by your visitor to your e-mail. Displays notification of message count when you go back online.
  • Client queue/wait position notificaton
    Informs callers who are waiting for their respective position in the chat queue.
  • Chat image auto placement options
    Take advantage of the auto placement of the livechat image in your webpage if you dont have knowledge of HTML. You have the option to insert it in specific div, or just let the system automatically place it for you based on your preferences. As an example, see the image in the right bottom corner and the tab in the right side of this page.
  • SSL secured messages
    If you chat involves private or confidential messages, SSL encryption and authentication will protect your messages sent across the internet
  • Smart ACD (Automatic Call Distribution)
    Incoming chat requests is smartly routed to an operator based on his current load , skill level and department grouping.
  • Works with most popular browsers
    Whatever browser you are using, the agent console will work. Same thing is true on the client side.There is no instance of missing a guest chat for not being able to access the chat functionality regardless of the browser he used to visit your web site
  • Works with smart mobile phones, tablets
    Tested to work with the most popular smart phones and tablets. This means chat can be initiated flexibly even on those mobile handheld devices.
  • Works with PC, Linux , MAC
    Does not matter what operating system they use, your chat link to your guests will always work whenever they are visiting your website
  • Customize livechat URL with your company name
    Let clients thinks that you host the live chat server. When clients look at chat URL, they will see something like https://YourCompanyName.livechatscript.com instead of https://www.livechatscriptpro.com (This extra branding feature requires setup fee of $99.99/yr for SSL (https)or one time $49.99 for Non SSL (http) )
  • Incoming/Offline Mobile SMS Text Alert
    Option to automatically forward incoming chat requests to your mobile phone as a text message . (This feature needs additional $4.99 for this external service)


Copyright © 2013 - LiveChatScriptPRO.com     Terms And Conditions    Contact Us
ABOUT US : LivechatscriptPro.com is one of the sites produced by our creative team organized in 2012 whose main goal is share with others the benefits of free software. It is through the availability of these resources that we can produce affordable and quality products and services to the internet community. Our operation is mainly driven by regular donations that we get from subscribing clients who continue to support our efforts in developing these services.

CONTACT US: Our office is located at 15132 Ventura Blvd Sherman Oaks California 91403 USA
Email: admin@livechatscriptpro.com